Welcome to Black Arrow Cycles!
We specialize in commuter and touring bikes and gear, but carry a wide range of bicycles, parts, and accessories for riders of every discipline, age, and skill level.
We are riders and bicycle commuters ourselves, so we understand how important your bicycle is to you. We look forward to getting you set up for your next ride, whether it’s your daily commute or a cross-country tour.
We will be closed on Tuesday, May 19th.
**In order to comply with the requirements of the Ontario government’s updated list of essential businesses, our shop operations will be continuing as outlined below.**
We’re open, but with some changes
Covid-19 update and changes:
In keeping with recommendations from Public Health during the Covid-19 outbreak, we are implementing a few changes to our regular operations in order to help protect our customers, staff and wider community.
If you have travelled out of country in the past 2 weeks, been in contact with someone who has, or are feeling at all unwell, we ask that you please do not visit the shop at this time.
In addition to implementing stringent sanitation protocols on bicycles, merchandise, retail space and payment terminal contact points, we’ll be making the following changes to our normal shop operations.
Until further notice, all sales and service will be by appointment only. This includes dropping off a bicycle for service or picking up one that has been completed. To book an appointment, please call us during our open hours at 226-336-2571.
Sales of bicycles, parts and accessories are also available via phone order and curbside pickup. Please call us during our open hours at 226-336-2571 to place an order.
We’re experiencing unusually high phone and email volume at the moment, but will continue to respond as quickly as we are able. We appreciate your patience.
The situation is evolving, so please watch for updates on our website.
Thanks so much to everyone who has contacted us with words of support. It means a lot. We’re in this together, and we’ll do our best to help keep you riding however we can.
As always, ride safe out there friends, and wash those hands!