Welcome to Black Arrow Cycles!
We specialize in commuter and touring bikes and gear, but carry a wide range of bicycles, parts, and accessories for riders of every discipline, age, and skill level.
We are riders and bicycle commuters ourselves, so we understand how important your bicycle is to you. We look forward to getting you set up for your next ride, whether it’s your daily commute or a cross-country tour.
**Please note the recent order from the Ontario government to close non-essential business does not apply to us. Bicycle repair is included in the list of essential workplaces that remain open during the Covid-19 outbreak. Our shop operations will continue as outlined below.**
We’re open, but with some changes
Covid-19 update and changes:
In keeping with recommendations from Public Health during the Covid-19 outbreak, we are implementing a few changes to our regular operations in order to help protect our customers, staff and wider community.
If you have travelled out of country in the past 2 weeks, been in contact with someone who has, or are feeling at all unwell, we ask that you please do not visit the shop at this time.
In addition to implementing stringent sanitation protocols on bicycles, merchandise, retail space and payment terminal contact points, we’ll be making the following changes to our normal shop operations.
Until further notice, all Black Arrow Cycles sales and service will be by appointment only. This includes purchasing components and accessories; browsing, test riding or purchasing bicycles; dropping off a bicycle for service or picking up one that has been completed. To book an appointment, please call us during our open hours at 226-336-2571.
The situation is evolving, so please watch for updates on our website. If you have any questions about shop operations or anything else, please feel free to call or e-mail anytime.
Thanks so much to everyone who has contacted us with words of support. It means a lot. We’re in this together, and we’ll do our best to help keep you riding however we can.
As always, ride safe out there friends, and wash those hands!